6/30/2015, a customer from the USA placed us an order of duckbill valves of 72” through his representative Mr. S in China. The duckbill valves are specially designed for the pipe OD 74.83”(1900mm), it is customized item. As the customer is very famous in the USA market and the world, we asked 30% TT down payment and the balance would be against copy of bill of lading.
7/27/2015, after inspected the valves and everything was ready for shipment, Mr. S told us to wait for the permission of the delivery. In the following month, we kept prompting delivery of the valves, but the replies are “waiting”.
8/25/2015, Mr. S told us their company was going to abandon the valves because the contactor rejected their delivery. That is out of all reason, 30% down payment is far to cover our cost.
From the day they told us this, we kept contacting Mr. S and tried to persuade them to fulfil their obligations, but got few reply.
We will keep fighting for our benefits and some measures will be established to avoid loss like this.